Security and Safety

We do our best to ensure the security and the safety of all residents in our retirement properties.

The health and safety and fire safety procedures we follow ensure that:

• Designated fire escape routes are kept clear of all obstructions
• All internal and external communal areas are monitored to ensure that they are safe to use, including snow clearing, supervising removal contractors and attending to repairs of items such as fire doors
• All regular checks are carried out on time. These include lightning conductor tests, fire Alarm maintenance, fire risk assessments, fire safety checks, dry riser checks, electrical installation condition reports (EICR’s), portable appliance tests (PAT’s) together with gas safety checks on appliances serving the communal areas.

Our buildings are equipped with a 24-hour careline-system, which responds to all calls in the building and in individual flats or houses.

On-site staff are able to respond to calls during working hours, after which they are diverted to a call centre which deals with the problem the resident needs help with. On-site staff have good contacts with a wide range of health care professionals and local government service providers, enabling them to arrange for any support a resident may require.